SHorowitz
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Atividade mais recente por SHorowitz-
SHorowitz comentou,
100% agree. This is very needed functionality and very frustrating for our teams. Being in the healthcare industry, a large marjority of content we share needs to be encrypted when sending to outsi...
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SHorowitz comentou,
100% agree as well. This is very frustrating. We cannot enjoy the benefits of the private groups (which are very much needed) without losing system functionality for multiple teams. I am hopeful th...
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SHorowitz comentou,
This is truly an issue for our organization. We need to send a report that marks unsolved tickets as of a certain date, but may not be reviewed until a later date. If we send a dashboard, the repo...
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SHorowitz comentou,
I find this very concerning especially as we are sending a copy of the transcript to our end users (customers), they know they spoke with us at a certain time and this could be confusing to them fo...
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SHorowitz comentou,
I find this very concerning especially as we are sending a copy of the transcript to our end users (customers), they know they spoke with us at a certain time and this could be confusing to them fo...
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SHorowitz comentou,
It is very frustrating to have to open up many line items to find the one you want just b/c you cannot have the extra columns in the search that you like. We have built many custom fields and it w...
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SHorowitz comentou,
We would really like to have this feature as well. Our previous ticket/crm tool did provide this functionality. It did limit the field to say 300 characters, so maybe not the entire comment, but e...