Craig Robichaud
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Craig Robichaud criou uma publicação,
Stop archiving my closed tickets after 28 days; or, "Varus, give me back my tickets!"
Feature Request Summary: Stop flushing closed tickets after 28 days. Description/Use Cases & Business impact of limitation or missing feature: We do not have a lot of volume, and of what we do...
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Craig Robichaud comentou,
I am getting so frustrated with this "hardcoded" limitation. Is it some sort of loadbearing code? Why can this not be changed? I like a light weight instance as much as the next person, and I never...
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Craig Robichaud comentou,
Good point, @.... Right now, we do most customer comms through ZD because we want everything documented on one platform, linked to the ticket interaction, etc. but recently, when I can find a the u...
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Craig Robichaud comentou,
Great work here, @...! I just wish it wouldn't take such a herculean effort just to have what every other platform considers basic functionality.