Lotus Themes, Zendesk partner for Help Center design and customization
We create human-centered, on-brand help centers for your customers to self-service easier and faster. According to testimonials, our clients see a 26% decline in tickets. Even Zendesk chooses Lotus Themes over competitors for their help center customization. We guarantee the smooth operation of our themes, but if you find bugs, we’ll fix them for free. Learn more at www.lotusthemes.com
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Atividade mais recente por Lotus Themes, Zendesk partner for Help Center design and customization-
Lotus Themes, Zendesk partner for Help Center design and customization criou uma publicação,
How does Zendesk software help you succeed in these turbulent economic times?
Hi everyone, Zendesk products seem to be a good solution in times of market uncertainty. Can you share your experience of how Zendesk software helps you cope with the current situation?
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi Sam, We offer various help center plugins for different needs: easier navigation, ticket deflection, a better visual look of pages, and improved search options. You can also see how companies us...
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi colleen, Thank you for choosing our Braden theme. Can you contact us directly? Our developers will be happy to help. Best, Lotus Themes
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi, OliverCould you show us your code? 'cause without it, your problem isn't entirely clearBest regards,Lotus Themes
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi, Mateusz Unfortunately, you can select a maximum of 30 articles at once. More information you may find here: https://support.zendesk.com/hc/en-us/articles/4408836336154-Updating-knowledge-base-...
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi Wilhelm, Your issue requires serious customization. We did something similar for GOG where branding and logo change based on the URL parameter.: https://support.gog.com/hc/en-us?product=gog h...
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi Chassidy, maybe that may also inspire you in your searches— here are some of our case studies with the same approach as yours:1. You have two types of customers like the Route brand. You might a...
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi Ryan Wells, Thank you for your interest. For some reason, the link disappeared, and Community doesn't let us add it again (the post is pending approval). Here is the link to the white paper. Let...
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Lotus Themes, Zendesk partner for Help Center design and customization criou uma publicação,
What Is “Better Help Center Design”?
“Better” isn’t only about having a trendy color scheme and flashy fonts. Better design can actually be defined and measured. For example, Mozilla’s support site got a 233% improvement from their us...
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Lotus Themes, Zendesk partner for Help Center design and customization comentou,
Hi Vishal, You can use the Side Navigation extension for the second one. More information about theme compatibility is here.