Harald Niesche
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Atividade mais recente por Harald Niesche-
Harald Niesche comentou,
I wonder: is this issue a showcase how Zendesk recommends it's product to be used?Since it's original creation, Zendesk staff has only weighed in twice and never commented again. Is this a feature ...
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Harald Niesche comentou,
Alexey Krasnichenko -- it got rid of our problem; our ability to report problems and get solutions for them was seriously hampered by their bug reporting system's inability to properly communicate ...
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Harald Niesche comentou,
We solved the problem; we no longer work with the vendor who was using Zendesk.
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Harald Niesche comentou,
Clearly, the reaction on this issue is driven by Zendesk's vision to make Customer Support easier. Seems the easiest is to simply ignore the Customer.
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Harald Niesche comentou,
We understand that you had important things to do -- but while you're waiting for the count to finish, couldn't you quickly enable markdown for customers, too? At least for those of your who sell t...
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Harald Niesche comentou,
How is this **still** not implemented? If there's markdown for support agents, there should also be markdown for customers. If you need help implementing it, we're available for hire, just send an ...