Ella Snyder

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Replicating the Satisfaction tab reports in Explore

Hi @..., I would like to second Oliver's feedback about the need for a pre-built tab that allows admins to review feedback comments, which also include the ticket # and the agent. Thank you! 

• Visualizar comentário
• Ella Snyder
• Criado 27 de maio de 2021 13:29
• 6 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customer Effort Score in Zendesk

Still very interested in Zendesk offering CES capability; I hope this gets picked up by the Zendesk team soon. In the meantime, is anyone using 3rd party integrations to capture your CES?

• Visualizar comentário
• Ella Snyder
• Criado 6 de abril de 2021 18:54
• 2 votos