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Shaping New Tomorrow

Entrou em 16 de abr. de 2021

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Última atividade em 20 de abr. de 2023

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Atividade mais recente por Shaping New Tomorrow

Shaping New Tomorrow comentou,

ComentárioUsing themes and customizing your Help Center

Lisa - Go with www.lotusthemes.com. They have some great basic themes, and further customization is not expensive. Their devs are awesome and they work quickly.
I am in no way associated with them, but I think they're awesome so I wanted to share that with you.

Exibir comentário · Publicado 20 de abr. de 2023 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioThird party and social messaging channels

We would really like what Guillermo said as well. Mentions must be part of the platform, it is subpar now 

Exibir comentário · Publicado 01 de ago. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioHelp with Web Widget

Hi Tipene Hughes

Thank you for providing me with that answer and the example. I'll have a look and see if we'll be able to put this to good use.

Cheers!

Exibir comentário · Publicado 27 de jul. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioChat best practices and recipes

Where do I find a list of the country codes matching the countries?

Is danish for example da or is it dk?

Thank you in advance.

Exibir comentário · Publicado 28 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioHelp with Web Widget

Hi,

I'm looking to do the following:

Inside a Zendesk Guide article, I want to create a link that opens the widget in case someone clicks the link. What piece of code do I need to insert in order for the chat page of the widget to open?

 

Thank you in advance.

Exibir comentário · Publicado 27 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

Comentário na comunidade Feedback - Help Center (Guide)

@... - Could you please escalate this

Exibir comentário · Publicado 23 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

Comentário na comunidade Feedback - Help Center (Guide)

What is the status on this...?

Unbelievable that such a useful and important feature is totally ignored.

Improve your product where it matters - So many useless things are being launched instead of what your customers need. 

Exibir comentário · Publicado 23 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioUsing themes and customizing your Help Center

Hi, thank you for your replies.

Pulkit Pandey - This was exactly what I was looking for, thank you very much!

Have a nice day!

Exibir comentário · Publicado 16 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioUsing themes and customizing your Help Center

Hi Tanya,

Thank you - This does not help here though, as I am not looking to change the image in the help Center. I am looking to change the preview picture. As we operate with numerous versions, being able to change the picture makes it easy to manage and see what is what.

Exibir comentário · Publicado 15 de jun. de 2022 · Shaping New Tomorrow

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Shaping New Tomorrow comentou,

ComentárioUsing themes and customizing your Help Center

Hi,

How does one change the picture associated with the Help Center theme.
See examples of pictures below:


Thank you in advance.

Sebastian

Exibir comentário · Editado 15 de jun. de 2022 · Shaping New Tomorrow

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