Mariah Deller

We're also having this issue! In our case, the email was disconnected for just over a month and caused us to miss 500 emails from our members. As a small startup, that's 1/4 of the emails we receive each month and has an incredibly massive impact.

What I'd like to see is a notification sent out any time an email is disconnected so that we can quickly rectify the issue and respond to any client emails. 

After speaking with a very kind rep, the only options that I'm left with is manually verifying that our email accounts are connected - and considering the impact of missing an email that likely will need to be a daily occurrence. We're already short on capacity, so adding this menial task that could be replaced by an automatic notification is a tough pill to swallow. 

I've been told posting here and upvoting is the best way to get a feature added, so I'm crossing all my digits you'll see this one.