Shawn Oudavanh

1. Support
2. ...
3. Security and user access in Zendesk Support
4. Managing access to the Zendesk API

Not sure if there is a documented way but I was able to do this. So after you create the api token under the user you want, you can downgrade the user's role to your custom role. Granted your accou...

• Visualizar comentário
• Shawn Oudavanh
• Criado 22 de dezembro de 2021 16:46
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

That's version 1.0 of the app. It's on V2 framework

• Visualizar comentário
• Shawn Oudavanh
• Criado 26 de setembro de 2019 17:47
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

I'm hoping this Random Tagging App will help some of you out there https://www.zendesk.com/apps/directory/?q=randomize%20surveys&idx=appsIndex&p=0

• Visualizar comentário
• Shawn Oudavanh
• Criado 26 de setembro de 2019 02:15
• 0 voto