Quinton Myers

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Ticket export tool for End-users (Export tickets by organization)

I've found that you're able to create custom ticket exports within Good Data. This is a viable work around...

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• Quinton Myers
• Criado 21 de novembro de 2018 21:50
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

An alternative to this is setting your 'close ticket' trigger to longer than 28 days (default). I set my tickets to never auto close until after a year old so I can go back and code my tickets as n...

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• Quinton Myers
• Criado 15 de fevereiro de 2018 01:46
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Ticket export tool for End-users (Export tickets by organization)

Hi All, Late to the party, but wanted to add that my org could use this feature as well. Our client success team could leverage this to make sure our clients are well informed and have the function...

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• Quinton Myers
• Criado 12 de fevereiro de 2018 17:37
• 0 voto