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Tami Settergren

Entrou em 15 de abr. de 2021

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Última atividade em 04 de fev. de 2022

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Atividade mais recente por Tami Settergren

Tami Settergren comentou,

Comentário na comunidade Feedback - Help Center (Guide)

I'd like this feature, too. 

In the meantime, I'd like to use the API command that Brett pointed to:

curl https://{subdomain}.zendesk.com/api/v2/help_center/votes/{id}.json \
  -v -u {email_address}:{password} -X DELETE

What do I enter for "{id}.json"? I tried "115009336668/articles.json", where the number is the ID for an article, but it's not working. I get back "{"error":"InvalidEndpoint","description":"Not found"}*"

I've successfully used other API commands, so the other variables in my command should be ok.

Exibir comentário · Publicado 03 de abr. de 2019 · Tami Settergren

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Tami Settergren comentou,

Comentário na comunidade Q&A - Help center and community

Ok, that one worked:

$('.recent-activity-header').text("{{dc 'recently_viewed'}}");

I thought I'd tried that syntax, but must not have --thanks much, Trapta!

Exibir comentário · Publicado 23 de mai. de 2018 · Tami Settergren

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Tami Settergren comentou,

Comentário na comunidade Q&A - Help center and community

Hi Team Diziana,

 

The code is at the bottom of my home page:

 


It does work to change "Recent activity" to "Recently viewed", but I can't get it to work as Dynamic Content.



Exibir comentário · Publicado 22 de mai. de 2018 · Tami Settergren

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Tami Settergren comentou,

Comentário na comunidade Q&A - Help center and community

This code works great to change "Recent activity" to "Recently viewed":

But I can't get the dynamic content function to work. I've defined the content on the Dynamic Content page:

 

What then is the syntax for using the placeholder in the script? I tried many different syntaxes, including these:

But my home page still shows the default text "Recent activity". What am I missing?

Exibir comentário · Publicado 21 de mai. de 2018 · Tami Settergren

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Tami Settergren comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

A big thanks to you, Vladan! I've been trying to do this and learn HTML5 at the same time by looking things up on the web. Should have known to start with Zendesk Support articles first, you guys are great!

Exibir comentário · Publicado 02 de ago. de 2017 · Tami Settergren

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