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Louise Stolborg Vuorela's Avatar

Louise Stolborg Vuorela

Entrou em 15 de abr. de 2021

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Última atividade em 28 de abr. de 2022

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Atividade mais recente por Louise Stolborg Vuorela

Louise Stolborg Vuorela comentou,

ComentárioWorking with articles in the knowledge base

Hi!

 

Is restoring an older version compatible with content blocks?

I tried with a draft i was working on, and it seems all the content blocks just disappeared.

Exibir comentário · Publicado 28 de abr. de 2022 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela comentou,

ComentárioWorking with articles in the knowledge base

Hi

Are there any news on pictures in the content blocks?

Our users rarely login, so most guides would include a how to log in with images to assist them. Images in content blocks would really make that easier

Exibir comentário · Publicado 03 de dez. de 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela comentou,

Comentário na comunidade Q&A - Apps and integrations

Hi

I need my zendisk ticket to automatically change to open when someone comments (but doesn't change the status) on a jira ticket. Is that possible? I can't see how to do that in your guides.

Best, Louise

Exibir comentário · Publicado 18 de nov. de 2021 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela comentou,

Comentário na comunidade Feedback - Community Forums (Gather)

Hi Bogdan

 

That's nice, but from what i gather, it only makes a list of guides that need verification. It doesn't automatically retire articles after a specific amount of time, which is what i need

Exibir comentário · Publicado 27 de fev. de 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela comentou,

Comentário na comunidade Feedback - Community Forums (Gather)

This post is over 2 years old. Are there any news? has it become a feature or is it dead?

I am currently looking for this feature for our own zendesk helpdesk-site

Exibir comentário · Publicado 26 de fev. de 2019 · Louise Stolborg Vuorela

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Louise Stolborg Vuorela comentou,

Comentário na comunidade Q&A - Help center and community

Hi

 

I have deleted some categories in our helpsite, but anyone using bookmarked url for reaching that specific categori is told that the link doesn't work anymore. Is there some way to redirect to just the helpcenter? I've looked around a lot, and the only thing i can find is redicrects from deleted articles. But how do i redirect from a deletetd categori?

Exibir comentário · Publicado 01 de nov. de 2018 · Louise Stolborg Vuorela

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