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Kimberly Shipman

Entrou em 15 de abr. de 2021

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Última atividade em 04 de fev. de 2025

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Kimberly Shipman comentou,

ComentárioBusiness rules

I have a question about Notify Requesters and CCs of Comment update… 

From what I understand, in order for the Requester to not receive a notification on their own comments, you add the Condition Requester | Is not | (current user)… If this condition is added, then the trigger will not fire. My issue is, I don't want the Requester to receive notification of their own comment, but I DO want the CC to receive notification of the Requester's new comment. There is no Action that notifies just the CCs. How am I able to send the new comment notification to the CCs in this scenario? 

Exibir comentário · Publicado 07 de nov. de 2024 · Kimberly Shipman

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