John Trumble
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John Trumble comentou,
I agree. Our agents would like to be able to use this feature to keep track of what they have yet to do. They'd like to be able to remove each update individually as they work through them, leavi...
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John Trumble comentou,
We also need this feature. We used to have CSAT turned on but we eventually turned it off after our customers complained about being bombarded with requests. We also felt that we weren't getting ...