Robert Orzanna (Sheetgo)
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Robert Orzanna (Sheetgo) comentou,
Hey Anil, This is genius! Just tried it out and it's working amazingly. :-D Thank you so so much.
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Robert Orzanna (Sheetgo) comentou,
Very much appreciated!
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Robert Orzanna (Sheetgo) comentou,
> Now as per our created Automation, your requester would get an email notification on next Saturday around 9 AM But would it also create a proper first reply in the ticket?
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Robert Orzanna (Sheetgo) comentou,
Hey Anil, We are on the Basic version. Hence we cannot use the schedule. Basically, I want to generate an automatic first reply when clients send a ticket during the weekend. Possible?
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Robert Orzanna (Sheetgo) criou uma publicação,
Create an automation to reply to new tickets?
RespondidaTo get down first reply time. :-) Send automatic first reply on new ticket.
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Robert Orzanna (Sheetgo) comentou,
Will do. :-)
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Robert Orzanna (Sheetgo) comentou,
No worries. Will hack around it. :-)
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Robert Orzanna (Sheetgo) comentou,
Alright, let's leave as is then. Thanks!
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Robert Orzanna (Sheetgo) comentou,
Hey Nicole, > There are no plans to develop any additional features or functionality for the platform Why that? :-(
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Robert Orzanna (Sheetgo) criou uma publicação,
Ability to submit a community post without having to log in
Our users are requesting a way to submit a new post on our community without having to log in. Can we add a feature to allow anonymous posts with spam control? Thanks! :-)