Andrea Saez
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Atividade mais recente por Andrea Saez-
Andrea Saez comentou,
Hi Raquel, I think that Zendesk has changed how they identify languages, so you may have to use 'fr' or 'en-us' instead of writing it out as 'Français'. Hope that helps!
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Andrea Saez comentou,
Awesome stuff, Andrew! I've passed this on to our design team so we can get up our own customized version :)
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Andrea Saez comentou,
*pops in* NEAT! *pops out*
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Andrea Saez comentou,
+1
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Andrea Saez comentou,
We tried using them inside our app, but decided to go full time with it on our website. It's actually a really great converter. We've gotten great feedback from our clients saying that they love th...
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Andrea Saez comentou,
You can set a trigger to autoassign to a group or person and remain as 'new' until there's been any action on it. Remember that Zendesk is based on ITIL. If what you need is for new tickets to hav...
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Andrea Saez comentou,
That's great, thanks Carlos! I'll add it to the original post above. Sorry I wasn't around to answer your question yesterday, I'm in the UK !
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Andrea Saez comentou,
Hi Joeg, You're better off contacting the team via Zendesk Labs, as they manage the app directly. Keep in mind this isn't an official Zendesk app at all, just a little nifty thing a group of peopl...
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Andrea Saez comentou,
Hey Roumen, That is part of the standard template they're using. You should be able to locate it with <section class="hero-unit"> and adding the correct color background to it
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Andrea Saez comentou,
Great stuff! We also do a bump-bump-solve here :)