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Jim Saunders
Entrou em 15 de abr. de 2021
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Última atividade em 22 de out. de 2021
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Atividade mais recente por Jim Saunders
Jim Saunders comentou,
It can be embarrassing, when reviewing a customer's history, to miss a large chunk of their tickets, simply because a duplicate organization may have been set up using a short name, or former name, etc.
Exibir comentário · Publicado 09 de jan. de 2018 · Jim Saunders
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Jim Saunders comentou,
Now that you've opened that issue, Heather: What is going on with the ability to "UN-Merge" tickets?
Exibir comentário · Publicado 09 de out. de 2017 · Jim Saunders
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Jim Saunders comentou,
I was surprised when I searched for instructions on how to merge the tickets of two organizations that I found this thread, rather than instructions.
In my case (I don't know how) I have the same organization in Zendesk twice.
And, of course, they are very active clients and tickets are randomly spread across the two orgs.
This is making life kind of difficult.
Our local Zendesk "guru" is out of the office this week.
Hopefully he can figure a work-around of some sort.
Thanks,
Jim
Exibir comentário · Publicado 17 de abr. de 2017 · Jim Saunders
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