Lou Gallo
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Lou Gallo comentou,
The end user does have an API endpoint that would work. There are two actually that you can use one is /requests and the other is /organization/:orgid/requests. I have built a proof of concept and...
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Lou Gallo comentou,
I opened up a ticket on Monday and still have no resolution. I have already talked to Atlassian and thier logs are not even getting hit from thee proxy.. Can I get someone at Zendesk to address thi...
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Lou Gallo comentou,
I am having the same issue.. I have been fighting it now since May 15, 2022. I have talked to Atlassian and they have not made any changes to TLS since 2021. I think there is an issue in the prox...
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Lou Gallo comentou,
@jordan totally correct. This can be done with the API. I do it for a few rare cases to pass tickets an email just like you can in the ticket UI. I posted this. A while back.
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Lou Gallo comentou,
@Christopher Hopper To create this you will need to provide a name for the trigger, the rules and the actions as you do in the UI. In my example I am looking for tags but you can reference the api...
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Lou Gallo comentou,
Like I posted above, I am doing this via the API so it seems the system is already setup to do such a thing. The issue seems to be in the Edit Trigger UI since it is doing some validation on the f...
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Lou Gallo comentou,
You can set it by any userid via the API tho. So you can set it to an end user in the ticket form and via the API but not as a trigger... seems like you need to simplify your field lookup.. Easy f...