Kath
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Kath comentou,
How elegantly simple. Thank you, was totally over thinking it. Will try this.
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Kath criou uma publicação,
Preventing Customers replying to ticket notifications
RespondidaWe have a closed ticket system with a form accessible to our Admin access level users only. They login to our software and opt to submit a ticket/view activities. Issue 1: We have found that rather...
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Kath comentou,
Thank you. I would have to give you login access to our test database so a private ticket would be great and then I will give you a link the tutorial/article in the kb browser and a login so that y...
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Kath comentou,
Hi Greg, Thank you. The content we are hiding is in an article where we wish the remainder of the article to show so we are using - <div class="oashide">hidden text here</div> Your response, if I a...
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Kath comentou,
Hi, Our help center is set to display unsafe and together with that we are using css of .oashide {display: none;} to hide some content we are readying prior to a release. This works great in th...
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Kath comentou,
I don't have the ticket status Hours Since Pending or Hours Since Update. Do I need to update or is this my plan?