Fala Chen
-
Atividade total33
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por0 usuário
-
Votos2
-
Assinaturas17
Visão geral da atividade
Atividade mais recente por Fala Chen-
Fala Chen comentou,
Hi Dane But i found the "image" icon only available for sign-in end user but not for "anyone". Is it expected behaviour? Thanks.
-
Fala Chen comentou,
Hi Dane My question is to make the ticket field can paste the Screenshot, not only fill the word, please check, thanks.
-
Fala Chen comentou,
Hi Brett Please find the link and screen below for our form, thanks. https://spscountrysupport.zendesk.com/hc/en-us User is not able to pasting the screen under description ticket field.
-
Fala Chen comentou,
Hi Brett We found another supplier who uses Zendesk and noticed on their form, they have an editor that allows for screenshot pasting like below. It would benefit both the end user. Could you help ...
-
Fala Chen comentou,
Hi Team How can we make the enduser form edit the description content as the same below, thanks.
-
Fala Chen comentou,
Hi Dion Could you clarify the ticket number or ticket link to me? Thanks.
-
Fala Chen comentou,
Hi Team Affected Branch: CNSHA, CNTSNVPN: ZScaler received request from FUO IT that work from home user failed to access to Zendesk is because Zendesk disabled 58.220.95.0/24 traffic is it possible...
-
Fala Chen comentou,
Yes to it. Without auto refresh, our tickets SLA will breach suddenly and out of control.
-
Fala Chen comentou,
Same issue also happen to us, when i manual click the refresh button. error occur below There was a problem retrieving additional information for tickets in this view. Please clarify how to auto...
-
Fala Chen comentou,
Cannot sign on with end user due to the helpcenter is no longer exist anymore. Please check how to fix and sign on sandbox?