Charlie
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Charlie comentou,
The UI for creating a trigger allows me to set a user field change as a trigger, and then a ticket field as the action, so it implies this is possible (see screenshot). But it doesn't do anything w...
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Charlie comentou,
I've tried both the trigger approach and simply having both fields and values exist on both the user and the ticket, but I can't get the ticket field values to update after the ticket has been rais...