Jean-michel WEISS
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Atividade mais recente por Jean-michel WEISS-
Jean-michel WEISS comentou,
Yes and no, it's also a side effect with the new workspace UI
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Jean-michel WEISS comentou,
ticket :10143280: the refresh issue is solved. Now we have a new side effect. Forward and side conversation are no more working
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Jean-michel WEISS comentou,
Thanks !!! it works
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Jean-michel WEISS comentou,
Ok, so i'm not sure but maybe it's not the appropriate placeholder. what i would like is a placeholder which captures a custom user field, from the user who created the ticket
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Jean-michel WEISS comentou,
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Jean-michel WEISS comentou,
{{current_user.custom_fields.<key_name>}} is this working in a macro ?my field key is called access and it is plaintext, so my placeholder normally is {{current_user.custom_fields.access}} ? I get ...
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Jean-michel WEISS comentou,
doesn't matter the day or whatever, even more, the customer answers a ticket, we can see briefly the answer in the preview when we highlight the ticket, but when we go inside the ticket by clicking...
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Jean-michel WEISS comentou,
I could you share the solution of this ticket 4861414, i'm experiencing the same issue
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Jean-michel WEISS comentou,
+1, even in wordpress, this functionality exists
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Jean-michel WEISS comentou,
I hope that you will not release it the 29th february of this year (2019)...This feature is to preserve your core market, even in OTRS which is available in a free version, the desktop notificat...