
Sean Morrissey
-
Atividade total37
-
Última atividade
-
Membro desde
-
Seguindo0 usuário
-
Seguido por1 usuário
-
Votos2
-
Assinaturas25
Visão geral da atividade
Atividade mais recente por Sean Morrissey-
Sean Morrissey comentou,
This sounds similar to the lack of support when using google groups as well. I wish Zendesk would listen to how customers use their product. They could develop some great vertical market case studi...
-
Sean Morrissey comentou,
No resolution from Zendesk. After their nice public comment offering to assist, they immediately replied to my support ticket (well 5 days later) saying they do not support google groups and closed...
-
Sean Morrissey comentou,
I had the same issue....just call your zendesk sales rep and switch from ring central to zendesk talk.
-
Sean Morrissey comentou,
For the past 10 years this worked like a champ. Now when I send an email through zendesk, google is sending an email back to the zendesk email address creating a duplicate message in zendesk which ...
-
Sean Morrissey comentou,
There appears to be a glitch with the introduction of simplified messaging and/or the new SPAM filtering that has broken google groups seamlessly working with zendesk.
-
Sean Morrissey comentou,
I have noticed since switching to the new html format that I have an issue with emails that flow through google groups. When I have a ticket and send a public reply that goes to a google group, the...
-
Sean Morrissey comentou,
Agreed...We need to see Zendesk step up and add this feature.
-
Sean Morrissey comentou,
Follow up on this thread, 3 yrs of this feature being requested and no updates from the product support manager. I spoke with tech support and they agreed that this feature is requested all the tim...
-
Sean Morrissey comentou,
@Jake, I agree automation would and will create false positives. What if HTML and/or text satisfaction buttons/links could be added to a solved trigger thus directing the user to rate the ticket, r...
-
Sean Morrissey comentou,
Ben: Thank you. I really enjoyed this tip and I am using your suggested template.