Naponte

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Disable / Un-check 'Create follow-up' option

Unfortunately this has been an issue for years.  As much as we inform our end users they continue to create follow ups.  There has been no acknowledgement from Zendesk support on this problem.

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• Naponte
• Criado 13 de novembro de 2019 18:46
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Disable / Un-check 'Create follow-up' option

We have been receiving more "follow ups" at our organization.  End users are stating they are creating new emails that should not be prompting follow ups.  Any updates on when this issue may be rev...

• Visualizar comentário
• Naponte
• Criado 29 de outubro de 2018 16:58
• 4 votos