Pablo Destefanis

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Disable / Un-check 'Create follow-up' option

Looking at Gary's solution, I'm not sure if it will work. A follow up seems to create a new ticket linked to the previous one, but does not change the status of the original ticket.

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• Pablo Destefanis
• Criado 2 de fevereiro de 2018 18:09
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Add or Edit Tags on Closed tickets

+1 I need to reorganize them, not being able to do so means I cannot have long term stats look the way I need them today, only the way I needed them two years ago...

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• Pablo Destefanis
• Criado 13 de janeiro de 2014 20:43
• 1 voto