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Dan Greaves

Entrou em 16 de abr. de 2021

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Última atividade em 27 de out. de 2021

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Dan Greaves comentou,

ComentárioSalesforce integration

Ok, that's a good call and definitely something we can explore. If we decided that we didn't want to automatically have a Zendesk ticket created for all community posts, would the Help Center API provide endpoints for us to programmatically grab community posts data and pull it into Salesforce? Understanding, of course, that we would need to do some custom dev work on our side in SFDC.

Exibir comentário · Publicado 21 de jan. de 2021 · Dan Greaves

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Dan Greaves comentou,

ComentárioSalesforce integration

I'm investigating an automated way of taking Posts data from the Gather platform and pushing it into Salesforce and associating it with contact/account records. Is that something that sounds possible using the Help Center API?

Exibir comentário · Publicado 20 de jan. de 2021 · Dan Greaves

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