Marianne

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Link user field with ticket field

Hi, is Zendesk planning on adding this feature? Our agents add a user ID to a ticket, but I'd like the custom user field to get updated then as well. So the condition is: custom ticket field = pres...

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• Marianne
• Criado 26 de fevereiro de 2018 11:33
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Link user field with ticket field

@Zendesk, is there already some kind of way to connect these two field types? I'd like it too!

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• Marianne
• Criado 23 de outubro de 2017 14:48
• 0 voto