Kim Knight

Any chance this is in the works yet? I am migrating from a much less robust system and am challenged to recreate some of these triggers as we currently have them. We are using for HR help desk and 'organization' feature is already in use for something else... 

EX: emails from robot@craigslist.org are automatically closed, emails from noreply@broadbean.com are automatically assigned to recruiting, etc.. 

Like Todd mentions, I'm sure I can workaround using keywords, etc, but that's a bit inefficient.