Anthony Stenhouse
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Atividade mais recente por Anthony Stenhouse-
Anthony Stenhouse comentou,
Amisha Sharma - Thanks for confirming the code blocks spacing issue has been resolved. I can confirm through testing: The ability to support new lines via markdown is still an issue for us. If I d...
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Anthony Stenhouse comentou,
+1 A Trigger firing when a drop-down selection changes would allow us to send targeted Slack notifications and improve our workflows.
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Anthony Stenhouse comentou,
I think the best workaround for this would be to split off your IT or other internal-facing team into their own separate Zendesk instance(s). That way your co-workers can be treated as end-users i...
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Anthony Stenhouse comentou,
Agreed, we need the ability for Light Agents to be treated as end-users when raising support tickets via the HC. This would allow them to use Zendesk for their jobs function, while still being able...
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Anthony Stenhouse comentou,
Nick Meisenheimer That's the only way it appears to work - via pasting or a text expansion app. I was hoping we'd hear back from Zendesk on the issues highlighted in this thread, as they are blocke...
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Anthony Stenhouse comentou,
Amisha Sharma Hi, has there been any further progress on the line spacing issues from expanding text? It's critical to our support workflows, as our team uses text expansion tools. It appears to be...
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Anthony Stenhouse comentou,
Great point Garrett Gustafson! I inadvertently used use an Alfred App snippet to create the link: What I did was copy the URL to my clip board then typed ;im which auto expands to  and more words: code...