Byggmax

Hi, I can't try this function. I have no "Omnichannel routing" in my objects and rules-side bar. Please help.

Hi @...,

We're definetely intetersted in trying it out. How do I register for the extended fre trial?

The time customer hear is not realistic as it includes the abandoned calls. The customer will always hear a much lower time than that’s actually true.

Hi, why aren't you supporting other languages for voicemail transcription?

Hi, our agents says that the outgoing ring tone is too high, especially if you compare with the incoming ring tone. If they lower the volume on their headsets the customer will be almost silent, which makes the agent higher the volume again, and when next call back (or outgoing call) comes it will be too loud. Our agents are almost afraid of outgoing calls.

Is there a way of adjusting the volume?

Hi Shannon, I cannot access the link. Can you send it again please?