Sarah Knotts

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Agent Workspace: Keep content from internal note if changing to public reply

Amisha Sharma This is a HUGE pain-point for my team. We generally draft in the internal note, and then switch it to public once we're satisfied with it. We have many macros that are formulated to b...

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• Sarah Knotts
• Editado 28 de junho de 2022 21:18
• 4 votos