Nick Wurm
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Nick Wurm comentou,
The "View Thread" and Star icons are not showing up how you're presenting them in the screenshot > https://lh6.googleusercontent.com/T41SezCWCg3GUJv1TnFn98atB3vRIj2PzTmu5sgccKAcqe-sYRShsaJ3dZPs_y7L...
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Nick Wurm comentou,
+1
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Nick Wurm comentou,
In addition to adding this feature to the composer, you should consider adding it to the Zendesk Sell app for Zendesk Support. Currently, we have to type out someone's full email address in the not...
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Nick Wurm comentou,
Good luck with the Outbound IVR (Consent to Call Recording) There are multiple tickets out there asking for this, and Zendesk hasn't publically responded and acknowledged them in years... https://s...
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Nick Wurm comentou,
Coming up on 3 years since posted and no acknowledgment by Zendesk?!
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Nick Wurm comentou,
Over a year since posted and no acknowledgment by Zendesk?!
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Nick Wurm comentou,
+1
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Nick Wurm comentou,
Amisha Sharma Thank you for the update. I can confirm it works!
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Nick Wurm comentou,
This "Absolute Positional Order" method to organizing the promoted articles on the home page of the Help Center is awful. Why not just have a way to rank/score each promoted article?
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Nick Wurm criou uma publicação,
Drag and drop multiple images in Agent Workspace
ConcluídaAs the title says, we would like the ability to drag and drop multiple images inline into a public comment or internal note. We could do this on the old support, but in the agent workspace we're fo...