Conny Svanberg
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Conny Svanberg comentou,
Can you please pin your post to be visible at top of the comment list, Nicole?
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Conny Svanberg comentou,
Extremely important for us to update closed tickets. Without it, we'll be set back years on reporting
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Conny Svanberg comentou,
We are also experience problems where a time filter bookmark affects only one of the tabs...
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Conny Svanberg comentou,
Thanks a lot, Christophe! Made my life a lot more easy to live... :-)
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Conny Svanberg comentou,
Exactly what I am looking for right now...
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Conny Svanberg comentou,
Agree on that. The options are probably not clear to the customer.
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Conny Svanberg comentou,
Is there a time plan for making formatting possible through macro created emails with the Agent Workspace?
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Conny Svanberg comentou,
Exactly what we need to have in place ASAP, please! Angélines user case would fit our needs perfect!
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Conny Svanberg criou uma publicação,
Right side App pane in ticket view (agent)
We would like to be able to set the App view (right side pane) visible or not visible as default. For now, the agent need to click to expand the pane but we would like to set it to be expanded by d...
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Conny Svanberg comentou,
+1 We are currently investigating a project where we need to restrict access to a certain type of tickets.