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Tyler Tew
Entrou em 15 de abr. de 2021
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Última atividade em 22 de out. de 2021
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Atividade mais recente por Tyler Tew
Tyler Tew comentou,
As with everyone else in the comments, I agree that this really needs to be implemented. It would give us significantly more options for reporting.
From what users are saying to how agents are responding, comment details could provide a great deal of insight.
Exibir comentário · Publicado 19 de mai. de 2021 · Tyler Tew
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Tyler Tew comentou,
@... see you've made a few comments in the past about a new integration. I've got a couple of questions on that.
Will this new integration support custom ticket forms? The ability to ensure that certain details are always included in tickets/requests would be appreciated.
Is this new integration in the works currently? If so, can you share what sort of timeline you're aiming for?
Exibir comentário · Publicado 15 de abr. de 2021 · Tyler Tew
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Tyler Tew comentou,
I agree with Peider above.
Given this security issue was called out >2 years ago at this point it this really should have been addressed.
I would expect the given the sheer volume of emails that get processed and handled by Zendesk, this would have been a priority well before now.
Exibir comentário · Publicado 17 de mar. de 2021 · Tyler Tew
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Tyler Tew comentou,
This has been up since 2017, is there any chance this request will gain traction/be added to the roadmap in the foreseeable future?
Exibir comentário · Publicado 12 de jan. de 2021 · Tyler Tew
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Tyler Tew criou uma publicação,
Publicado 05 de jan. de 2021 · Tyler Tew
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