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Donald

Entrou em 15 de abr. de 2021

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Última atividade em 03 de out. de 2023

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Donald comentou,

Comentário na comunidade Feedback - Reporting and analytics (Explore)

Any update on this?

Exibir comentário · Publicado 13 de mar. de 2023 · Donald

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Donald comentou,

ComentárioUsing AI agents for messaging

Hi! I need help from creating bot work flow. I included "ask details" on the flow with three fields needed to be fill up by the end user but upon testing and trying it, the fields are not showing.

It skips the "ask details" and just proceed to the message. Can anyone help me with this?

Exibir comentário · Publicado 25 de jan. de 2023 · Donald

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Donald comentou,

ComentárioUsing legacy AI agent functionality

Hi, I remember before I was able to connect the workflow to facebook messenger. Now I noticed when the admin center interface was changed I cannot see that option anymore.

Exibir comentário · Publicado 02 de fev. de 2022 · Donald

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Donald comentou,

Comentário na comunidade Feedback - Ticketing system (Support)

+1

Exibir comentário · Publicado 01 de out. de 2021 · Donald

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Donald comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

Hi, I got this error after several successful fired actions via the automation.

{
  "error": "APIRateLimitExceeded",
  "description": "Ticket update API threshold exceeded"
}

Anyone has the idea how to resolve or prevent this using this use case?

Exibir comentário · Publicado 10 de set. de 2021 · Donald

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Donald comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

Hi Blanca,

Appreciate your feedback. It worked after some revision on the conditions of my automation. I just noticed that sometimes it took more than an hour or two from the scheduled notification to notify end-user. There's also this on instance of having multiple actions in one automation together with this target, when it was executed the target notification to facebook did not fire but the others were ok. 

Exibir comentário · Publicado 09 de set. de 2021 · Donald

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Donald comentou,

Comentário na comunidade Discussion - Tips and best practices from the community

Hey @Andreas

This article really a big help.

Just want to clarify if this target action is only applicable in a Trigger?

Because I tried it in an Automation and it did not fire. So what I did was a combination of automation (setup a tag) & trigger (validate the tag then execute ng target action).

Exibir comentário · Publicado 07 de set. de 2021 · Donald

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Donald comentou,

ComentárioExplore basics

Is there any comparison/documentation available between Explore Pro & Ent when it comes to its features and functionalities.

Exibir comentário · Publicado 30 de jul. de 2021 · Donald

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Donald comentou,

Comentário na comunidade Q&A - Help center and community

Hello,

Can someone here has tried to make it 4 items per row?

Because I think the max by default is 3 only.

Thanks.

Exibir comentário · Publicado 04 de mar. de 2021 · Donald

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Donald comentou,

Comentário na comunidade Feedback - Sales CRM (Sell)

Hi Marie,

Generally users wanted to have custom format of numbering on deals that could start from any number they want. Inserting prefix at the beginning of the series is another thing.

The same applies to Leads as well.

Exibir comentário · Publicado 16 de dez. de 2020 · Donald

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