Arno (EMEA Partner)
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Atividade mais recente por Arno (EMEA Partner)-
Arno (EMEA Partner) comentou,
This would be a very useful feature. Some times services are divided under sub brands according to solution areas, but it would logical to offer possibility get help a cross these areas. Some kind ...
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Arno (EMEA Partner) comentou,
Hi, These particular cases have been solved by changes on the cookie-bot side configuration. With defaults settings, Cookie-bot just seemed to decide that multiple script files should be blocked, w...
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Arno (EMEA Partner) comentou,
Referring to one comment earlier, I also think that having author name in notification can be problematic, and it seems like additional and even unnecessary piece of information that many might not...
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Arno (EMEA Partner) comentou,
Ashwin, sounds interesting, can clarify a bit. I was not able to add a lookup field in organization, that would only include users from that organization. When you have tens of thousands of users a...
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Arno (EMEA Partner) comentou,
I am studying the same problem. Zendesk Guide site includes CookieBOT, and unless "Statistics" is accepted, only forms selection is visible, but nothing happens after selection. Accepting "Statisti...
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Arno (EMEA Partner) comentou,
I assume this cannot be done at least yet? Have an organization profile field with lookup for users of that organization? Use case would be able select one user of organization as "primary contact"...
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Arno (EMEA Partner) comentou,
Seems like the app inserts the signature into the editor before saving, and editor not supporting the table element strips out necessary style definitions for the table. Just a guess. Tried all tri...
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Arno (EMEA Partner) comentou,
Thanks for confirming this. Yes, this question was especially about use with multiple brands. This the case where account name causes unnecessary confusion. Noting that triggers are not really requ...
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Arno (EMEA Partner) comentou,
@... I am not sure I understand correctly? Are you saying that whether we use Customer Profile Page some how affects whether we have Requester available as visible column on the Organizational tick...
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Arno (EMEA Partner) comentou,
Finding: Email based side conversations do not apply the same logic with attachments as normal tickets do. There is incorrect information above in this discussion. If you attach a large file to sid...