Charity Carson
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Charity Carson criou uma publicação,
Tagging based on Satisfaction comments
RespondidaWe'd like to be able to report on the number of tickets containing words like "fast, quick, easy" in good satisfaction comments by adding a tag to the ticket via a trigger. AskNicely has this funct...
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Charity Carson criou uma publicação,
Triggers for Article Status Updates
I would love to be able to notify reviewers, publishers, and authors when articles are submitted for review, awaiting approval, and published. We have a lot of article authors and they can't follow...
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Charity Carson comentou,
We'd like to use side conversations to send emails to vendors and external users but need to include a disclaimer. It would be awesome to have branding applied to the email as well so the experienc...