Martin Cubitt
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Atividade recente por Martin Cubitt-
How do I replace constant metrics, used for OKR targets? It is unclear from the confusing ATTRIBUTE_FIX syntax.
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Gorka Cardona-Lauridsen Thanks for your response. They're just after a listing of their tickets, ideally in Excel format, based on any filtering at the time they click Export from the My Requests v...
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Salvador Vazquez It would be great to have a response from Zendesk regarding the negative feedback in this thread, at the very least to assure customers they have a voice that is heard.
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Time and time again our customers ask how to export lists of their tickets and we have to give them the answer that Zendesk is a limited-feature tool and does not provide this somewhat fundamental ...
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It would be great to have this as part of the standard product. Would be a great feature.
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Oliver David Mottram Edit home_page.hbs replace {{search submit=false instant=settings.instant_search class='search search-full'}}</div> with {{search submit=false instant=settings.instant_search...
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+1 from me, this would be a great feature and the use-case provided by the original poster makes perfect sense.
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Thanks Lou - that would certainly help with the running of the 7 day condition but sadly wouldn't prevent other automation updates resetting the last updated value, eg we have automation to set the...
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We recently changed time zone, our clocks moving forward 1 hour from GMT+10 to GMT+11 as we start Daylight Savings time.While providing RCA for a critical incident that occurred before daylight sav...
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Claire Miller When you say 'This is expected behavior and the issue only exists within the agent UI in Support', you describe it as 'expected behaviour' yet refer to it as an issue, which implies i...