Judith
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Judith criou uma publicação,
Makros in Zendesk Chat
RespondidaHello, we want to have the Makros from Zendesk Support in Zendesk Chat. Is it called short cuts there? Oder is there another oppotunity, which i have not found until now? Regards Judith
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Judith criou uma publicação,
Switch E-Mail Conversation off after Chat
RespondidaHello, we are testing Zendek Chat. But how can i switch off, that the customer gets the conversation also per E-Mail? I would like to have only chat and if i want to (when it make sense) then als...
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Judith criou uma publicação,
Date and time in Autoreply German
Hello, i found this post https://support.zendesk.com/hc/en-us/community/posts/4409515307418-Insert-Date-in-Macro?page=1#community_comment_4409510074650 and learn how to put the date in an Automat...
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Judith comentou,
Gibt es bei Zendesk eine andere Lösung in Bezug auf die neue Regelung wenn man diese mit dem Zendesk Kontaktformular abdecken möchte mit den automatischen Antworten z.B? (2) Verbraucherverträge: Ei...