Pete Holborow

1. Comunidade
2. Feedback - Help Center (Guide)
3. Improvements to Rapid Resolve

Totally agree with all of these points.

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• Pete Holborow
• Criado 16 de maio de 2019 08:17
• 1 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Help Center Article Editor needs to support (easy) source code formatting

Adding my voice for code samples as a requirement. You do it in the ticket editor, why not in the Guide editor?

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• Pete Holborow
• Criado 16 de março de 2018 16:02
• 1 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

Adding my voice to this as a desired feature.

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• Pete Holborow
• Criado 23 de agosto de 2017 09:50
• 1 voto

1. Comunidade
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: How we manage customer satisfaction surveys and ratings

@Dan I was in the same session and asked a Zendesk member if they were planning to enable this feature in their own CSat surveys. I was given the impression that they were considering it but perhap...

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• Pete Holborow
• Criado 23 de dezembro de 2016 10:45
• 0 voto