Sorcha Millican-Nagle

1. Comunidade
2. Feedback - Help Center (Guide)
3. Help Center - improve 'was this article helpful' and allow user to leave reasons

I would love to see this feature as well. I don't think you can pitch for knowledge centred support with Guide without supporting an option to see why some articles aren't working. Content cues and...

• Visualizar comentário
• Sorcha Millican-Nagle
• Criado 3 de janeiro de 2019 03:24
• 0 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

I agree that it would be useful to reset this, especially if you would like to use relatively the same URL for an article but it has had a significant revamp. 

• Visualizar comentário
• Sorcha Millican-Nagle
• Criado 3 de janeiro de 2019 03:23
• 1 voto