Hello guys.

Regarding Authentication, make sure that the browser isn't blocking anything. I had some trouble using brave browser with the shields on.

Indeed the authenticate window couldn't pop out, I had to copy the button link and open it in a new tab.

@Edouard - You should be able to get more than 100 rows if you use the requestAll code that I provided in an earlier reply.

I think there is a problem when parsing the results. I end up with the following (see pic below)

I asked one of my colleague to look into it, but he couldn't figure what's wrong.

Custom fields can be added as you describe. Just make sure you use the correct syntax as per the Zendesk developer documentation.

For each of my problem tickets, I need to add a custom field, here the product.
I tried to add this custom fields in the var fields, but without success.

I first tried with the ticket filed name:

And with the ticket filed ID as well:

But I always end with "undefined" values for each of my problem tickets...
Anyone know how shall I proceed?

Thanks again for your help.

Edouard