Chris Bulin
Manager, Support Services Enablement ITHAKA https://www.ithaka.org/
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Atividade recente por Chris Bulin-
Glad to hear it Sudeshna Basu Thank you!
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Same as Dan, we had this before Admin Center as well. What I am finding is that some pages (most noticeable with triggers) it takes significantly longer to load.
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I would really like it if, when I click on a link from events, the Admin Center opens in a new tab. Right now, it opens in the same tab and there's no way to get back to the ticket you were viewing...
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In-situ audit logs. I'm trying to come up for a good definition for this but it's around displaying the record of audit events as you're viewing the object itself. If I'm looking at an Org; show m...
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Fantastic :D Thank you Sudeshna Basu!
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Would it be possible to get some consistency for deactivated things? In the trigger space I get a tab for active and deactivated, but in Webhooks they are all in the same list.
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Hi Kristen DiRocco It sounds like you are running into this issue where anti-virus software is checking the links. There's a solution in this article: https://support.zendesk.com/hc/en-us/articles/...
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Thank you for asking for feedback on this! What was your first impression? I appreciate how roomy this feels compared to Admin in Support, but I really hate having it open in a new tab. It can get...
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Hi Scott! Thank you for requesting feedback. What works well today with the SLA feature? We rely on the SLA feature heavily in our support queues. We really like being able to arrange the view by ...
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Hi Chika! Thank you for being part of Community Day today. How would you use this feature to help your current security problem today This is fantastic and I would love to see it in Zendesk. We've...