Puneet Misra
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Atividade recente por Puneet Misra-
Ticket Tab Displays Requestor Name Instead of Subject
Hello Zendesk,In this new UI update, the ticket tab section now displays requestor names instead of the subject. Can you explain the logic behind this change? We are not finding it useful since som...
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Add Requestor E-Mail Address on UI
Hello,In the previous design, the requestor's e-mail was viewable at a glance. This was useful for our team to identify which company/account they are reaching out to us from. We get new clients or...