We have 2 brands with a help center for each brand. We have a particular ticket form that is associated with both brands and we can see this form in both help centers.

Brand 1 HC

Form 1
Form 2

Brand 2 HC

Form 2

From the Brand 1 HC, the user can create a ticket on Form 1 or 2. When using Form 2, the user can not see the resulting ticket in My Activities. Form 2 is associated with both brands in the ticket form settings. The ticket itself can only be associated with one brand.

Is there a way to make tickets using Form 2 visible in My Activities on the Brand 1 HC?