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1. Comunidade
2. Tips from users - Zendesk Suite
3. Tip: How to set a reminder on a ticket

How exactly do I blank out the date of the custom ticket field once the reminder date is reached if we can not add an action on the automation to "set to a specific date" to a blank field? So many ...

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• Criado 15 de setembro de 2022 19:46
• 0 voto

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Customize Status Field Values

I’m not able to access the link as well.

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• Criado 9 de junho de 2022 19:41
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1. Apps and integrations
2. ...
3. More integrations
4. Setting up the Zendesk Support for HubSpot integration

What is the Invocation ID on the Activity tab of the HubSpot Integration webhook?  

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• Criado 26 de abril de 2022 14:10
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1. Comunidade
2. Feedback - Ticketing System (Support)
3. Integration with Hubspot - Tickets alerts to Hubspot companies

I agree with this as well!

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• Criado 22 de abril de 2022 18:54
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1. Email
2. ...
3. Managing your email
4. Using the allowlist and blocklist to control access to Zendesk Support

I am also interested in Micheál McArdle comment/question, can someone at Zendesk, please respond? 

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• Criado 5 de abril de 2022 17:09
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1. Web Widget
2. Web Widget (Classic) documentation
3. Using Web Widget (Classic) to embed customer service in your website

Is it possible to add a hyperlink to the web widget? We would like a link to our ticket submission best practices article to show up somewhere on the ticket form.

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• Editado 14 de março de 2022 18:32
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1. Guide
2. ...
3. How to fix issues with the community forum
4. What does Follow mean in Guide or Gather?

Nazir Kabbani I found 2 posts in the product feedback section that we can upvote to have notifications sent when articles are updated. I have upvoted both articles.  Follow article feature to notif...

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• Criado 22 de fevereiro de 2022 14:18
• 4 votos

1. Guide
2. ...
3. End-user guide for Help Center
4. Help center guide for end users

I found 2 posts in the product feedback section that we can upvote for this functionality. I have upvoted both articles.  Follow article feature to notify users of article content updates Notificat...

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• Criado 22 de fevereiro de 2022 14:14
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1. Guide
2. ...
3. End-user guide for Help Center
4. Help center guide for end users

I agree with support admin!

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• Criado 21 de janeiro de 2022 17:13
• 1 voto

1. Comunidade
2. Feedback - Help Center (Guide)
3. Notifications for updated content in articles

I agree!

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• Criado 20 de dezembro de 2021 15:37
• 0 voto