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Hi @...,Try this { "ticket": { "subject": "DealDash FedEx Claim Request: {{ticket.ticket_field_27729152}}", "public": true, "description": "this is my content.", "prio...
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Hi @..., Please make sure that you have at least one All condition for Assignee, Group, Requester, Status, or Type, and then you should be able to save the modified view.Hope this helps!! -sushant
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Hi @...,Zendesk allows you to restrict forms on a web widget based on your webpages. You just need to define which form you want to display to your internal customers and external customers <script...
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Hi james,Can you try this?Replace Content-Type 'Content-Type': 'image/png', with 'Content-Type': 'application/binary', Hope this helps!! -sushant
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Hi @... @... @... You can export the incident tickets for analysis with the help of API.I have documented workaround herehttps://support.zendesk.com/hc/en-us/community/posts/1260801950849-How-to-Ex...
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Hi @...Welcome to the Zendesk Community!Please try this: $("a[aria-labelledby*=1260808799070]").text(); Hope this helps!!-sushant
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Jan-Philipp @...This is strange, As I'm on the v2.9.0 with all the latest updates, and looks all fine with the appSeems @... has already created a ticket for this.
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Hi Jan-Phillip and KevinCan you please check if mobile app access is enabled under security?If the above setting is disabled for some reason then the mobile app gets logged out automatically and sh...
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Hi @..., As you have agent access ideally you should be able to log in and also your zendesk instance is enabled for google sign in you should be able to login with your registered emailplease chec...
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Hi @...,Welcome to zendesk communityThere are a number of reasons you may be having trouble logging in so can you give more information about what you experience whenn you try to log in.check out t...