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Votos em atividade por Admin-
You can simply follow the topics When you follow content, you are subscribing to it, so that you will be notified by email when new articles, posts, or comments are added. Hope this helps!! -sushant
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Hi Kartik,If you are setting up custom integration between zendesk and salesforce you can use zendesk developer documentation (https://developer.zendesk.com/).You can write your own logic to commun...
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Hi @...,Zendesk allows you to restrict forms on a web widget based on your webpages. You just need to define which form you want to display to your internal customers and external customers <script...
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Hi @...,Try this { "ticket": { "subject": "DealDash FedEx Claim Request: {{ticket.ticket_field_27729152}}", "public": true, "description": "this is my content.", "prio...
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@... Samford You can exclude the contact page link from a specific article using the helper below <div class="article-more-questions"> {{#isnt article.id 360004349736}} {{request_callout}} {...
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@...You need to add some custom CSS to format your icons and display them in one row.
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Hi @...Welcome to the zendesk community!!You need to define category ids in the categories block and then insert the icons. Try this code <section class="section hero"> <div class="hero-inner"> ...
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Hi Edward IonescuYou can use the format attribute to control the display of date and time stamps.for ex: <dd>{{date request.created_at format='long'}}</dd>These are the available format option you...
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Hi Olga, Welcome to the Zendesk Community!!! Seems you have deactivated trigger named Notify assignee of assignment if Not then check for any of the trigger condition has modified? The Notify assig...
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Hi Olga, I think you are on Agent Role and this is the reason why you are unable to see Business rules These changes can be performed by user with Administrator Role.So i would suggest that contact...