Tal Admon
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Tal Admon comentou,
Scott Allison, maybe a naive question - but if a anti-virus software scanning is causing the trigger - doesn't it leave evidence in the http request header, like a specific user-agent, or other par...
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Tal Admon comentou,
+1 for having the ticket view in Case records. Great suggestion, Nate!
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Tal Admon comentou,
The reason for the bad reviews are on the full hour (or at the 30 minutes past the full hour), is because of Zendesk mechanism that collects the form responses when they are not submitted. See expl...
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Tal Admon comentou,
+1 Looks like an important missing feature. An executive wants to see a list of tickets he is CCed on - he'll never be assigned to one. managing it by tags is no scalable (also, prevents creating a...
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Tal Admon comentou,
If you are uncomfortable with adding Tampermonkey script, you can use a bookmarklet: Add a bookmark to your browser called "Highlight Tags" and add the following as a URL: javascript:jQuery(".audit...
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Tal Admon criou uma publicação,
Support tip: Highlight added and removed tags in Ticket Events view
If you rely heavily on tags in your workflow like us at Cloudinary, you may find it difficult to investigate which tags were added and removed on each step in the ticket's life. To overcome this, w...