Tom Bradley

1. Comunidade
2. Feedback - Chat and Messaging (Chat)
3. Slack Integration for Zendesk Chat

Another vote for this request. Ideally the workflow would go   End -user clicks the chat option in the Zendesk Chat Widget and sends a message Incoming message goes into a dedicated Slack Channel ...

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• Tom Bradley
• Criado 26 de janeiro de 2022 13:57
• 3 votos

1. Comunidade
2. Feedback - Ticketing System (Support)
3. Passing API Header in HTTP Target

Another vote for this... basic auth really isn't very helpful any more. I need the ability to pass in a Bearer Token in the header.   Looking forward to an update on this from the zendesk team

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• Tom Bradley
• Criado 27 de setembro de 2019 13:13
• 4 votos

1. Comunidade
2. Feedback - Chat and Messaging (Chat)
3. Feature Request: Give Admins Ability to Change Agent Status

+1 for this request. I appreciate Ramin's reply but it really doesn't cover the use case as each of the alternatives have pretty big holes that don't solve the main problems. Please please look int...

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• Tom Bradley
• Criado 16 de janeiro de 2017 12:19
• 3 votos

1. Comunidade
2. Feedback - Help Center (Guide)
3. Follow article feature to notify users of article content updates

Hi Christian, I would just like to add a +1 to this feature request.  Anyone who see's a "follow" button on an article assumes that it will follow for any page updates (not just comments which aren...

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• Tom Bradley
• Criado 22 de março de 2016 17:06
• 2 votos