Lotfi Chehaidia
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Lotfi Chehaidia comentou,
Hello, I have the same problem. The support told me that they can't help as Microsoft developped the app. Is there any fix ? It worked in June when I ran some tests
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Lotfi Chehaidia criou uma publicação,
Agent workspace : Switch "Reply field" and "Request filed" (up/down) like when the workspace is disabled
Hello, Is it possible to have on option to invert the answer zone (put on top) and the comments zone (put on bottom), in the same configuration as in classic mode? Because when we take a ticket wit...
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Lotfi Chehaidia criou uma publicação,
Visual notification for the View (+1 tickets in the view)
Hello It would be great if Agent could have a visual notification when a new ticket is in a view. For exemple, the number of tickets would be cercled red, and when I click on the view, it disappear...